You can search any product on one of the largest global e-commerce web site namely AMAZON USA and you may order via 'APHRIZONE Global Shop' except particular product categories which are not allowed to import to Africa General and Specific country as the rules imposed by the Customs of that country.
For now your global e-commerce site should meet following criteria to order via APHRIZONE Global Shop, in short will be added the e-commerce sites from Europe and UK.
• It should ship products from USA
• Price should be mentioned in US Dollars or Euro’s
Check the (Rules & regulations of your country of residence)
• URL (web page link) of your product should be copied and pasted on APHRIZONE Global Shop Price Quotation tab
• Site name / Weight / Dimension of the product will be detected by APHRIZONE Global Shop auto price checker
• In Product Type / Tax category - Type your product name (Ex: laptop / watch / toy then it will show the correct product / tax category)
• Select your shipping method - Air Freight / Sea Freight: We recommend you to select Sea Freight if your product weight is over 25kg.
• Seller's delivery time to our warehouse (USA / Europe)
• Warranty conditions: check the individual product pages for details.
• Product manuals: instructions and safety warnings are in which language.
• Product manufactured standards, specifications, labeling requirements, voltage and other electrical standards (requirement of an adapter if needed)
•Fortunately, all products listed/offered through AMAZON meet US FDA requirements, one of the highest quality and safety restrictions in the world
• You will only pay what is shown in final price on the Auto Price Checker / Email quotation.
• This price is inclusive of Cost of the item + Freight charge + Customs duties, taxes + customs clearance fees + Aphrizone Global Shop fee
• Seller's delivery time to send it to our warehouse (USA / Europe) is indicated on the product page of global e-commerce site ( business days - weekends and public holidays are not counted)
• Air Freight - it will arrive in Colombo within 7 to 10 days from the date of item received to our warehouse (USA/Europe)
• Sea Freight - it will arrive in Africa within 6 to 8 weeks, depending on the distance of the destination port, from the date item received to our warehouse (USA/Europe)
• The customs clearance in Africa, specifically the country of residence and the first attempt to deliver the order to your doorstep is within above mentioned time duration
• Pay through Credit Card (secured payment gate)
• Direct Mobile Bank Wallet Transfer such WAAFI/ZAAD or E-DAHAB all other locally available methods will follow soon.
• You can pay in cash at our head office or at the designated agents.
The following cancellation policy will be applied;
• Once we ordered / shipped your product from the main e-commerce site, it won't be able to cancel. Therefore, you cannot cancel or claim refund on this ground.
The following return policy applies to 'Aphrizone Global Shop' Products;
• If the item is defective / damaged / different than the ordered product or is not according to the sellers specification,You have to inform this to Aphrizone Global Shop within 24 hrs from the received date.
• If a return is decided, all costs related to air freight will be paid by the customer.
• You are eligible for a refund only if your return meets the requirements set out in the 'Aphrizone Global Shop' Products return policy.
• With items that are in limited stock / special offers, we make every effort to place the order as soon as possible, but we cannot guarantee that we will be able to get that deal. If we cannot purchase the item, we will try to purchase it from another supplier.
• If the price has increased, we will let you know, and you may purchase at that price or cancel the order and obtain a refund.